Hakuchozan

• Balcony/Terrace
• DVD/CD Player
• In Room Safe
• Kitchen
• Living & Dining Area
• Mini Bar
• Refrigerator
• Satellite/Cable TV
• Shower
• Television
• Washer-Dryer
• Custom Design Furniture
• Desk
• Fireplace
• Heating System
• Non-Smoking Rooms
• iPod Docking Station
• Bathrobes
• Complimentary Bottled Water
• Hair Dryer
• Coffee Machine
• Jacuzzi
• Microwave
• Surround Sound System
• Bathroom Amenities
• Coffee & Tea Making Facilities
• Slippers
• Nespresso Machine
• Ironing Board
• iPad or Laptop
• In-house Movies
• Wine Chiller/Room
• BOSE Sound System
• Games, Books, DVDs, CDs, Toys
• Ski Storage
• Bluetooth Player
• Outdoor Hot Tub
• Lounge
• Turn-down Service
• Outdoor Shower
• Smart TV / Digital Media Hub
• Ceiling Fan
• Bathtub
• Dishwasher
• WiFi Access

• Bedroom 1: King bed 5x
• Bedroom 2: King/Twin
• Bedroom 3: Bunk Bed x 2 (4 singles)
• Bedroom 4: King/Twin
• Bedroom 5: King/Twin
• Bedroom 6: King/Twin
• Bedroom 7: King bed 5x

• Complimentary Concierge Service available for guests, including Airport Transfers, Ski Lift Tickets, Ski Lessons, Ski Gear Rental, Non-Ski Activities, Food Packages, Car Hire, In-Accommodation Catering and Restaurant Reservations with our Concierge.
• Most Exclusive Welcome Experience: Enjoy perfectly chilled Dom Perignon on arrival, welcome hors d’ouvres, in-villa tour and meet your personalised butler team (6am-12am) to serve your every need during stay.
• Complimentary welcome basket and departure gift.
• Complimentary Daily Fresh Breakfast, Daily Apres-Ski Hors D’ouvres, In-House Private Chef Dinners (Selection of Menus – for first three nights), and Free Flow Bar (unlimited beer, soft drinks and stocked bar with spirits).
• Complimentary transfers upon arrival/departure and on-demand chauffeur service during stay (anywhere within the Greater Hirafu/Kutchan Area).
• Complimentary golf sessions with their GOLFZON Simulator (over 160 courses).
• Dedicated Chalet Manager on hand (8am-8pm).

• Children 6 years old and below can stay for free on existing bedding but count towards maximum occupancy.
• Complimentary baby cot/baby high chair per booking will be provided free of charge (subject to capacity of property). Advance booking is required due to limited stock.
• Maximum of 16 persons allowed.

• Daily housekeeping. Linen and towels are changed every 3 days, or more frequently on request.
• Daily turndown service and complimentary unlimited Nespresso capsules.

Check-in: 4 PM

• In compliance with Japanese Hotel Law, a copy of each guests passports will be taken at check-in.
• Valid credit card details including security code are required at check-in as a security deposit.

Check-out: 10 AM

• All luggage and personal belongings must be removed from rooms occupied by guests at the time of check-out. If guests need to store luggage after 10 AM, this can be arranged with the team.
• Where a late check-out has not been confirmed in writing and the accommodation is not vacated by 10 AM, a late check-out fee of JPY 20,000 for each hour or part thereof that the property is occupied will be charged to guest credit card.
• We reserve the right to enforce vacation of the property any time after the check-out time.